
Get in touch with us
tel: +86 136 50365225 +86 177 88531672
E-mail: irene@tianwangzhi.com
Address:#306,1stBuilding, Culture Creativity 3rd, Mingzhi Street1980, Longhua, Shenzhen, Guangdong, China
Material: Memory Foam
Connectivity Technology: Wireless
What you need to know about using the Bluetooth Eye Mask
1. Power on issues
If you are experiencing difficulties turning on the device, it may be due to the battery being drained. Please ensure the device is charged before attempting to power on.
2. Bluetooth connectivity issues
If you are having trouble connecting the device to your mobile phone via Bluetooth, please check if your mobile phone is connected to other Bluetooth devices. If it is, please disconnect from those devices before attempting to connect to ours.
3. Speaker placement
The speakers are adjustable and can be moved to fit your ear position. Please adjust them accordingly to ensure optimal audio clarity.
4. Sizing issues
The sizing of the device is adjustable. Please adjust the elastic bands or buckles to ensure a comfortable fit.
What you need to know about using the Bluetooth Eye Mask
5. Audio quality
Different audio settings on your mobile phone may affect the audio quality of the device. You can try adjusting your phone's audio settings to find the best sound effect.
6. Cleaning the eye mask
You can remove the Bluetooth module and speakers(And be mindful not to try to yank a piece out), then wash eye mask.
7. Lights blinking issue
The power indicator light will blink when turning on the headphones, but once the Bluetooth connection is established, there will be no lights on the sleep mask during use.
8. Sound leakage
Bluetooth Sleep Headphones is no sound leakage when playing music, so not disturb those around you.
tel: +86 136 50365225 +86 177 88531672
E-mail: irene@tianwangzhi.com
Address:#306,1stBuilding, Culture Creativity 3rd, Mingzhi Street1980, Longhua, Shenzhen, Guangdong, China